Lance Campers Complaints and Reviews

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Lance Campers
Main address: 43120 Venture Street 93535-4510 Lancaster California
661/949-3322, 661/949-1262, http://www.lancecamper.com/contactus.html
  • 12+1 mobile complaints
  • $94.5K claimed losses
  • $7.3K average
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  • Sep 24
  • Tourism
  • Lance Trailer
  • 82

I purchased a Lance Trailer after much research because I wanted a quality unit even if I paid more than average. Since, I have had it for 5 months it's been in the shop for about 5 weeks total and I have had 6 warranty issues. I understand these things can happen but the issue to me it seems is the Lance HQ warranty office is absolutely impossible, rude and push back or cut corners to pinch a... Read more

Was this review helpful? 2 0

Bathroom door trim fell off due to the serated chanel. Easy fix though. Add comment

     

  • Mar 29
  • Advertisements and Cons
  • Washington, District Of Columbia
  • Lance Slide In Camper
  • 396

Bought a brand-new 2004 slide-in back in Fall 2004 and was sorely disappointed in the shoddy quality and non-existent customer service. From electrical wiring running over sharp sheetmetal edges (!) to leaking roof and door window, from non-functioning fridge during the first trip to warranty repairs refused by authorized dealer - and that was only during the first year! That's the short story.... Read more

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  • Sep 22, 2013
  • Tourism
  • Bend, Oregon
  • 1575 Lance Travel Trailer
  • 2
  • 2
  • 1273

I bought an 1885 lance trailer, 2014 new and noticed upon delivery the butt splices to the tv came un done, a window screen that wouldn't fit in the rails, and an led light out. I had towing issues so took it back in 48 hrs, to recieve a 1575, 1500 lbs lighter. I loved the interior layout and space saving. However, after 2 months i finally used the ac, and it failed to blow cool air, the water... Read more

Was this review helpful? 11 29

     

  • Aug 23, 2013
  • Auto
  • 2180 Lance Travel Trailer
  • 3
  • 3
  • 946

Lance travel trailers suck. The floor boards do not meet at supporting beams. The vents are glued not screwed on, allowing leakage. The roof support is so lacking the ceiling sags down. The black and gray water tanks are incorrect so they can not be drained properly. The tires ware away as if made of foam. And far more issues, I lost count after the 10 th one. The customer service people at... Read more

Was this review helpful? 3 22

     

  • Jun 24, 2013
  • Service Centers and Customer Services
  • 2003 Lance 11 6 Truck Camper
  • 5
  • 5
  • 658

We are the owners of a very expensive 2003 lance 11'6 truck camper that the floors have rotted out due to the fact that we have aluminum siding that was not properly installed or the wrong materials were used. We were unable to see any problem till it was too late. Lance will not help me just trying to get a hold of their customer service dept is a task in its self. We have tried to... Read more

Was this review helpful? 5 5

     

  • Apr 15, 2013
  • Advertisements and Cons
  • Lancaster, California
  • 1
  • 1
  • 788

My new(in 2005) camper Leaked water on to my bed due to Faulty molding instalation where the siide and roof come together. The nice folks at Hills Auto & RV in Yakima,Wa. told me to stop by the factory as I was very near. I was told not to worry about the water trapped in the wall as it would "go away". Well it has not.Conse quently My$35,000camper is rotten. I am having a hard time believing... Read more

Was this review helpful? 12 7

     

  • Jan 07, 2013
  • Products
  • 1091

After I had it for two Weeks the Top Started to Peel, and the Fold Out Table the arms covers came off the Laminate started to peel the Snaps for the window curtains Feel off. The Bathtub screws were backing out one was on the deck in the Shower. The wiring was alright and the Jacks worked good.The Plastic was still covering the Carpet when I returned the camper the Dealer said they don’t ... Read more

Was this review helpful? 11 76

     

  • Jul 08, 2012
  • Dealers
  • Calgary, Alberta
  • Trailer
  • 9
  • 9
  • 1751

THIS IS MY PERSONAL OPINION AS I HAVE A RIGHT TO EXPRESS.....I bought a brand new 2011 lance 2185 travel trailer with cash and now wish I wouldnt have cause I would have told the lender to keep it if I had gotten a loan...... The hot water tank produces carbon monoxide,the bath tub leaks all over the floor,the stereo with the so called digital antenna does not work I can not pick up any radio... Read more

Was this review helpful? 39 153

     

  • Nov 04, 2011
  • Equipment
  • Oxon Hill, Maryland
  • Camper Door Replacement
  • 2
  • 2
  • 1020

Our camper was broken into and had to replace the door. So we called lance craper to get it, (1100 dollars) We received it the other day. This door is unexceptable, this door is put together very shoddy! So I called and spoke with paul and they will not take the door back and fix it??? Will be sending demand letter next. I don't understand customer service these days, after all this door cost... Read more

Was this review helpful? 10 22
 
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