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2.3 Based on 17 reviews
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  • Customers like
    • Product fit 3
    • Design and quality of individual components 2
    • Great camper 2
  • Customers don't like
    • No quality control 3
    • Poor assembly 3
    • Poor customer service 3

Could not be happier with Lance service. I drove to Missouri to pick up my camper in April of 2015. I could not find this model any closer to Maryland. This is my second Lance camper the first being A 2004 Lance 1121. I did not notice that the entry door did not seal properly and My stereo radio which is also the DVD player would not pick up the weather band stations. Lance instructed to take camper to the nearest dealer. Lance replaced the... Read more

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Bought my used 2008 Lance 845 in 2010. I had been researching campers for a couple of years and knew exactly what I wanted. I've taken it around 15,000 miles since then, all over US and Canada, and also stay in it a few days every month when I visit my parents (where it lives). Love it love it love it. The customer service from the Lance factory has always been outstanding, more than helpful, even helped me track down parts that were... Read more

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I am not quite sure what happened. We had been driving for 5 days on the road from Colorado to Nevada. We had been camping at 7,000 feet the night before. We arrived in Las Vegas and the temperature was very hot (116 F). The refrigerator seemed to be the cause, but the fire department was not certain. No one was injured. It was parked in a quiet overflow lot for about 3 hours before it exploded. We had unloaded our bags to our hotel room 30... Read more

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Bought a 2014 Lance travel trailer model 1985 in 2014. We have approximately 8ooo miles on the tow-max tires. On a trip to Montana this July we blew out three tires at different times. two on the right side and one on the left rear. All had approximately one foot of tread separation before tire blew. I was informed when I replaced the 2nd and 3rd tire that the tow-max tire is an entry level tire and should not be on this trailer. Do not buy... Read more

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Bought a Lance 2612 Toy Hauler, we requested special wiring for solar and they told us they were building our RV specifically for us, the dealer even went to the extent of showing us a frame of an RV on the assembly line saying it was "ours". Come to find out, our RV sat on the lot for a year prior, it was a 2015 but they sold it as a 2016. We feel we were frauded, leading us to believe it was newly built to our spec's (which we paid extra for).... Read more

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I bought a new 2015 Lance 1575. Quality Control on this trailer was non-existent. Workmanship is incredibly shoddy. Hardware fell off of the cabinets, tabs fell off of the storage door latches, "hooks" which old the storage doors open came loose, half of the dinette unit was not screwed to the slide out deck, plumbing was not connected to the toilet, Window screen/shade "position holes" (to hold the shades open at various levels) where not... Read more

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I have a 2016 Lance travel trailer Mod. 2285. During its second use, the front window (above the bed) shattered from stress. I took my unit to Tom's Camperland in Surprise, Az. 4 weeks ago for replacement of the window. I was told a replacement window did arrive but it was broken. That was at least two weeks ago. Today (6/23) I talked to Dave in their service department and they still have not received the replacement window that supposedly had... Read more

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We are having the very same issues with our Lance 1575 Anniversary Edition. Major water leaks through skylights and from front window when it rains.Had it serviced once and happened again. Absolutely zero satifaction from the company who are denying any responsibility for many manufacturers defects stating basically we are screwed as one year warranty expired .Stabilizers jacks have actually cracked through the front storage area based on very... Read more

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Very poor quality. Taking a cross country trip. Leaks, trim, bump out, jacks, door lock. TV bracket put in upside down. Draws under bench do not stay locked in travel. Etc, etc. Once they sell it to you, they forget who you are

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Bought a 2015 Lance 1575 to pull behind my my Jeep Unlimited. We made a weekend trip to Shreveport to learn it and make sure there were no issues. It rained when we left until the next morning. Water poured in the skylight in bathroom and floor flooded on other end of trailer. We have a tankless water heater but no hot water would come out of faucet. Privacy blinds would not latch and slat holding latch for storage door fell off. Almost forgot... Read more

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